Family Digits – Terms of Service

Last Updated: 06-01-2025

1. Service Description

Family Digits provides a shared phone number service that forwards calls and texts automatically to each registered family member.

When you opt-in, you can expect to receive SMS messages related to calls and texts forwarded via Family Digits.

2. Account Registration

You must register using Google OAuth. You agree to keep your account information accurate and secure.

3. Subscription and Billing

Family Digits offers subscriptions on a monthly or yearly basis. Payment processing is securely managed through Stripe. Your subscription automatically renews at the end of each billing cycle unless canceled.

Cancellation Policy

You may cancel your subscription at any time. Upon cancellation, you will continue to have access until the end of your current billing cycle. No refunds will be provided.

4. SMS Service

  • You can cancel the SMS service at any time. Just text "STOP" to the short code. After sending "STOP", you will receive a confirmation SMS and will no longer receive messages. To resubscribe, sign up again as initially.
  • For assistance, reply with "HELP" or contact us directly at [Insert support email address or toll-free number].
  • Carriers are not liable for delayed or undelivered messages.
  • Message and data rates may apply. Message frequency will vary based on usage. For questions about your plan, contact your wireless provider.

5. Prohibited Uses

You explicitly agree NOT to:

  • Add individuals to your account or Family Digits phone number without their explicit consent.
  • Use the Family Digits number for marketing, promotional, or other commercial purposes.
  • Violate applicable laws, regulations, or telecommunications standards.
  • Interfere with or negatively impact the Services or related networks.
  • Reverse engineer, copy, disassemble, or decompile the Services.
  • Falsify identity or origin of communications.
  • Attempt to bypass or disable service restrictions.
  • Exploit security vulnerabilities or perform denial-of-service (DoS) attacks.
  • Transmit harmful code or use bots for unauthorized access.

Violation of these terms will result in immediate termination of your account without compensation.

6. Twilio Acceptable Use Policy

By using Family Digits, you agree to comply with Twilio's Acceptable Use Policy ("AUP") available at https://www.twilio.com/legal/aup.

7. Intellectual Property

Family Digits retains ownership of all intellectual property related to the service, including it's technology, methods, and code. The data sent through the service remains property of its original owner.

8. Data Security

User data stored by Family Digits is encrypted at rest. Family Digits employs industry-standard security practices. You are responsible for ensuring appropriate safeguards for your data when using our services.

9. Third-Party Providers

Family Digits integrates with third-party providers including AWS, Twilio, and Stripe to deliver its services.

10. Termination

Family Digits reserves the right to terminate or suspend your account and access to our services at our sole discretion, for any reason, without prior notice or compensation.

11. Liability and Indemnification

Family Digits provides the service "as-is" and makes no warranties regarding reliability, accuracy, or availability. Family Digits is not liable for any indirect, incidental, or consequential damages. You agree to indemnify Family Digits against any claims arising from your misuse of our service.

12. Arbitration

Any disputes arising from these Terms or your use of Family Digits shall be resolved exclusively through binding arbitration under the rules of the American Arbitration Association (AAA). Arbitration will occur in a location agreed upon by both parties or remotely, at the discretion of Family Digits.

13. Privacy

If you have any questions regarding privacy, please read our privacy policy: https://familydigits.com/privacy.

14. Amendments

Family Digits may modify these Terms at any time. We will notify you of any changes by updating the date at the top of these Terms. Continued use after any change indicates acceptance of the updated Terms.

Contact

For questions about these Terms, please contact us at [email protected].